Trust Building Process for Global Software Development Teams. A review from the Literature

Due to increasing globalization tendencies in organization environment, Software Development is evolving from a single site development to multiple localization team environment. In this new scenario, team building issues must be revisited. In this paper components needed for the construction of the Trust Building Process are proposed in these new Global Software Development Teams. Based in a thoroughly state of the art analysis of trust building in organizations, this new process comes to narrow the gap between dynamics of trust building and intrinsic characteristics of global teams. In this paper, the components for Trust Building Process are justified and presented, with the purpose of a future assembly in further publications, leaving testing of this assembly far behind.